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Job Description
Structured overview of role & requirementsAbout This Role
Manage client relationships for SEO and digital marketing accounts in an agency context.
Coordinate multi-disciplinary teams (SEO, content, paid marketing, web development) to execute campaigns and ensure timely delivery.
Monitor campaign performance, report insights to clients, drive satisfaction, retention, and identify upselling opportunities.
Minimum Requirements
Bachelor's degree in Marketing, Business Administration, Communications, or related field.
7 years of experience in Client Success, Account Management, or Client Servicing.
Prior experience in a digital marketing or SEO agency is strongly preferred.
Experience managing multiple client accounts and proven team management or cross-functional leadership experience.
Ideal Candidate Profile
Experienced with agency workflows managing SEO and digital marketing clients and campaigns.
Skilled in coordinating cross-functional teams and handling multiple client accounts simultaneously.
Capable of analyzing campaign data for strategic recommendations and enhancing client satisfaction and retention.