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Generalist operations title, three-year mid-level requirement, and non-specialized skills increase candidate competition.
Customer-relations and general operations skills are transferable but preferred school experience raises sensitivity moderately.
Explicit three-year experience requirement plus preferred school experience creates moderately strict filters.
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Manage parent interactions including queries, concerns, feedback, and grievance resolution to ensure positive experiences.
Coordinate school branding, communications, events, promotional activities, and vendor management.
Collaborate with Principal, Management, Academic, HR, Administration, and other departments to ensure smooth school operations and effective follow-up.
Bachelor’s Degree in any relevant discipline; preference for Management, Public Relations, Communications, Administration, Education, or related fields.
Minimum 3 years of relevant experience in public relations or customer relationship management.
Experience in a reputed school or educational institution preferred.
Proficiency in MS Office or Google Workspace.
Experienced in managing parent relations and grievance resolution within educational institutions.
Skilled at coordinating multi-departmental activities involving school branding, events, and vendor interactions.
Able to handle multiple priorities and maintain organized communication across stakeholders under operational demands.