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Remote role, mid-level (5 years), metro Bengaluru location and generalist developer-relations scope increase applicant competition.
Developer-relations and technical background required, limiting fit primarily to dev-focused companies and platforms.
Requires 5 years developer-relations experience plus technical background, making filters moderately strict.
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Build and lead Smartsheet's developer community from inception, establishing culture and engagement programs.
Act as the primary community voice by moderating channels, responding to developer queries, and driving engagement through content, events, and gamification.
Capture community feedback and report on community health metrics to inform product and advocacy strategies.
5 years experience in Developer Relations or community management with proven success in launching and scaling communities.
Experience with moderation and governance on platforms like Slack, Discourse, or Reddit.
CS degree or equivalent software engineering experience or strong open-source development background.
Work Experience Required: 5 years in Developer Relations or community management.
Skilled at building early engagement and scaling membership within technical developer communities from the ground up.
Experienced in cross-functional collaboration with Product, Engineering, Marketing, and Customer Success teams.
Data-driven approach using community health metrics to continuously improve engagement and programs.