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Metro-based mid-level product role with a common title and experience band, increasing applicant competition.
Platform and product skills transfer across SaaS, but developer-facing and enterprise specifics create medium sensitivity.
Explicit years, developer-facing platform experience, and API/SDK fluency raise filter strictness.
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Own the end-to-end experience of the builder (developer/administrator) using the Extensibility Studio platform including SDKs, micro-app framework, developer tools, and admin configuration.
Run discovery and research directly with partner developers, customer admins, and internal teams to identify friction points and needs; translate these insights into clear narratives that drive product and roadmap decisions.
Align multiple product teams that own the extended surfaces, sequence their work to serve the platform, and represent builder interests in platform governance and leadership communications, especially regarding AI-native platform usage.
4+ years in product management with at least 2+ years owning developer-facing, API, extensibility, or ecosystem products; or 3+ years engineering or solutions experience plus 2+ years product management.
Demonstrated platform and API fluency: APIs, SDKs, authentication/authorization models, webhooks, extension patterns, documentation, error messages, versioning policy.
Experience leading influence without authority and communicating complex technical research clearly through storytelling and writing.
Bachelor's degree in a technical field or equivalent practical experience.
Experienced in owning or scaling developer portal, app marketplace, or partner ecosystem programs with a strong focus on builder/customer-facing platform products.
Data-driven and customer-obsessed operator, skilled at synthesizing direct user research into prioritized roadmaps that reduce time-to-first-app and improve self-sufficiency of builders.
Technically fluent with a track record of gaining credibility in architecture discussions and working closely with AI platform teams to design extensibility surfaces for both human and agent consumption.