Process Excellence and AI Productivity Specialist - KYC Operations
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Job Description
Structured overview of role & requirementsAbout This Role
Manage and optimize SharePoint collaboration platforms to enhance team workflows and document control.
Drive integration and hands-on adoption of Generative AI tools (Microsoft Copilot, Claude, Gemini) to automate workflows and improve productivity.
Coordinate productivity and digital transformation projects, including process mapping, continuous improvement, reporting, and stakeholder communication.
Minimum Requirements
1–3 years of relevant experience in project coordination, business analysis, or process improvement roles.
Hands-on expertise in SharePoint Online site administration, list/library configuration, and permission management.
Proficiency with Generative AI tools and programming skills in VBA and JSON related to SharePoint and Power Automate.
Bachelor's degree or equivalent in Computer Science, Engineering, Business Administration, Project Management, Information Systems, or related field.
Ideal Candidate Profile
Experienced in Lean Six Sigma methodologies (Yellow Belt required, Green Belt preferred) and continuous improvement frameworks.
Capable of developing reports/dashboards using Tableau, Power BI, and advanced Excel for process and AI adoption tracking.
Preferably with prior experience in Banking or Financial Services domain and certifications such as CAPM or PMP.