Back
Strong employer brand, metro location, and broad cross-functional requirements increase candidate competition.
Role requires deep last-mile operations and customer-success experience, limiting cross-industry transferability.
Explicit 12+ years requirement and domain-specific last-mile and digitalization experience increase filter strictness.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Lead and own last-mile operations including delivery, installation, commissioning, and customer issue resolution across metros, Tier 2/3, and remote markets.
Drive customer success strategy and operational excellence to enhance satisfaction, loyalty, and scalable business growth.
Spearhead digital transformation in Vision Commercial operations by deploying CRM, sales tools, and data analytics for improved decision-making and productivity.
Master’s degree in Business Administration, Operations Management, or a related field.
Minimum 12 years of experience in operations with exposure to headquarters and regional roles.
Proven experience in end-to-end supply chain and last-mile operations in complex, distributed markets like India.
Experience in digital transformation and managing customer success functions.
Strategic operator with demonstrated ability to lead large, cross-functional teams and implement business process improvements.
Experienced in driving digital initiatives and deploying technology tools to improve operational efficiency.
Familiar with complex supply chains, last-mile logistics and customer success in sectors like healthcare, pharma, or FMCG.