Engineering Manager – Customer Experience

Lead multiple engineering teams to design, develop, and deliver global customer-facing web applications under the Digital Customer Engagement delivery team.

Own overall responsibility for design, development, testing, and enhancement of Agilent's digital platform ensuring quality, speed, and adherence to industry best practices.

Manage escalations, risks, issues, supplier performance, and actively engage with business leadership and cross-functional teams for project delivery and organizational capability building.

Bachelor's degree in a related field or equivalent.

10+ years of relevant experience including 2+ years leading large engineering teams with people management skills in an office-based setting.

Experience leading engineering teams to deliver large-scale personalized B2B/B2C global web applications and developing digital technical solutions and architecture.

Work Experience Required: 10+ years relevant experience; Notice Period: Not explicitly mentioned in the JD.

Proven track record of on-time, high-quality delivery across complex digital programs involving cross-functional collaboration and supplier management.

Experienced in managing escalations, risk mitigation, and leveraging AI-assisted SDLC lifecycle and development techniques to improve engineering efficiency and delivery quality.

Has experience leading teams using Adobe Experience applications (e.g., Adobe Experience Manager, Adobe Target, Adobe Analytics) is highly preferred.