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Generalist sales-support role with common skills and mid-level experience increases candidate competition.
Core sales-support and Excel skills transfer well, though industrial equipment experience preferred.
Explicit 6-7 years requirement plus mandatory Excel, ERP and tendering skills moderately constrain shortlisting.
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Manage end-to-end sales support activities including order processing, quotation and tender documentation, and sales reporting.
Serve as primary contact for customer inquiries ensuring timely communication and issue resolution.
Coordinate cross-functionally with Production, Supply Chain, Finance, and Logistics to ensure smooth order execution and support payment follow-up.
6-7 years of experience in Sales Support, Commercial Operations, Tendering, Customer Service, or Sales Coordination.
Bachelor's Degree in Engineering (Mechanical/Electrical/Industrial).
Advanced MS Excel skills including Pivot Tables, VLOOKUP/XLOOKUP, and dashboard creation.
Experience in Industrial Equipment, Capital Goods, Mining Equipment, Engineering Products, or Manufacturing industries preferred.
Experienced in managing sales support processes for industrial or capital goods sectors with knowledge of tendering and commercial documentation.
Skilled in data analysis, MIS reporting, and ERP/CRM systems for sales process efficiency.
Capable of multitasking and cross-functional coordination in a fast-paced environment involving multiple customer requirements and stakeholders.