





Common payments associate title, metro location, unspecified experience, and employer brand increase candidate density.
Skills moderately transferable across fintech, e-commerce, and gaming.
No explicit years or certifications but role requires payments reconciliation, PSP knowledge and shift availability.
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Act as primary contact for customer, internal team, and Payment Service Provider inquiries related to payments.
Review and process withdrawal requests and monitor failed payments for timely resolution and reconciliation.
Manage disputes for credit/debit chargebacks and collaborate cross-functionally to resolve payments issues and contribute to process improvements.
Graduate degree required.
Experience Required: Not explicitly mentioned in the JD.
Fluency in English (oral and written) is mandatory.
Willingness to work in shifts and flexible to adapt to changes.
Operationally focused individual with experience handling payment processing and dispute resolution.
Capable of managing multiple stakeholders including customers, internal teams, and external PSPs.
Analytical problem-solver comfortable working in dynamic, shift-based environments.