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Job Description
Structured overview of role & requirementsAbout This Role
Support operational conversion of P&O strategic objectives and coordination of data analysis for process/service improvements.
Provide guidance and assistance on P&O service requests, including consulting, training, troubleshooting, user administration (access management), and problem resolution.
Contribute to cost and efficiency analyses, personnel cost budgeting, service evaluations, and P&O service projects at country or business unit level.
Minimum Requirements
Work Experience Required: Experience in Operations Management and Execution.
Mandatory skills include HR Operations, HR Service Delivery, HRIS (Human Resource Management System), Identity and Access Management (IAM), Payroll, and Data Privacy.
Proficiency in English language.
Not explicitly mentioned in the JD: educational qualifications, notice period, or strict location/on-site requirements.
Ideal Candidate Profile
Experienced in supporting and improving HR service delivery and operational processes within a structured environment.
Familiar with managing service requests and user administration in HR systems, with a focus on compliance and data privacy.
Capable of analyzing service costs, supporting budgeting, and contributing to continuous improvement initiatives at country or business unit levels.