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Job Description
Structured overview of role & requirementsAbout This Role
Design and execute end-to-end automated test suites for AI-powered IVR flows and intent recognition.
Build conversational AI evaluation suites for developer unit testing.
Partner with developers to ensure quality across conversational voice interactions.
Minimum Requirements
Minimum 3 years of experience in QA Automation Engineering.
Experience with Google Enterprise CX (GECX) and Dialogflow (CX/ES).
Hands-on experience in IVR Testing and Conversational AI / Automation Testing.
Work Experience Required: Minimum 3 years in related field.
Ideal Candidate Profile
Strong expertise in testing AI-driven IVR platforms and conversational AI flows.
Experienced in building developer-facing test cases and evaluation benchmarks.
Comfortable working collaboratively with development teams to improve product quality.