Back
Strong Tier-1 brand, generalist application support role, metro location and broad skill requirements increase competition.
Core infrastructure and middleware skills transfer across industries, though banking-specific systems increase domain bias.
Explicit 8-10 years requirement plus mandatory platform and middleware skills makes shortlisting strict.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Provide technical and business support for Citi Applications users, ensuring quick resolution of application issues and improving application stability, efficiency, and effectiveness.
Manage, maintain, and support application systems post-development focusing on operational stability, quality, functionality, and risk assessment.
Lead activities including start-of-day checks, monitoring, risk reconciliation, documentation, escalation, application releases, contingency planning, and liaising between users, technology teams, and vendors.
8-10 years experience in an Application Support role.
Bachelor’s/University degree or equivalent experience.
Technical skills in Windows, AIX, Linux, Oracle, MS SQL, ORMB Middleware (WebSphere, Weblogic, Open Shift, API, Java, IHS), Messaging (MQ, KAFKA, NDM), Autosys Job Scheduling, and basic network knowledge (Firewalls, Load Balancers).
Work Experience Required: 8-10 years in Application Support. Notice period: Not explicitly mentioned in the JD.
Experienced in managing application support in complex, multi-technology environments, including middleware and messaging systems.
Capable of leading or coaching junior analysts and collaborating effectively across multiple teams and stakeholders.
Skilled in risk assessment, problem management tools, and communicating technical issues in simple terms to non-IT stakeholders.