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Tier-1 brand, metro location, mid-level generalist role, and broad candidate pool increase competition.
Customer-facing and hospitality skills transfer easily across industries.
Explicit 2-3 years experience, language and hospitality requirements make screening moderately strict.
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Serve as primary on-site representative for JLL, managing tenant/guest interactions and addressing service requests or complaints within TAT.
Coordinate with multiple departments to ensure high customer satisfaction by collecting and sharing feedback for service improvement.
Conduct premises rounds, manage customer feedback surveys, handle emergency responses, maintain inventory and documentation, and support event management and general maintenance.
Education: Relevant hospitality background OR 2-3 years experience in client/customer service roles.
Work Experience Required: Minimum 1-2 years in hospitality or 2-3 years in client/customer facing roles.
Language: Fluency in English and Hindi mandatory.
Location: On-site in Hyderabad, Telangana; Only female candidates preferred; Willingness for flexible shifts, weekends, and holidays is an advantage.
Experienced in client-facing roles with strong problem-solving and dispute resolution skills.
Able to coordinate across departments and manage multiple administrative and operational tasks efficiently onsite.
Comfortable working in a hospitality-oriented environment requiring presentation, communication, and basic computer skills (MS Office, mobile apps).