Back
Metro location and known services firm increase applicants, but senior BPO niche limits density.
Requires BPO/BPM transition expertise and domain experience, limiting cross-industry transferability.
Explicit 8+ years and mandatory BPO/BPM transition experience create strict filtering.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Lead and manage end-to-end transition projects including planning, governance, and execution aligned with client goals.
Coordinate cross-functional teams, track project milestones, risks, and deliverables through transition tollgates, ensuring business continuity through change and risk management.
Establish dashboards and reporting mechanisms for transition program tracking; drive continuous improvement and lessons learned initiatives.
8+ years of experience in Transition, Program Management, or Business Process Transformation, preferably in BPO/BPM environment.
Proven experience managing end-to-end process transitions and strong skills in project, stakeholder, risk, and change management.
Graduate/Postgraduate degree; certifications like PMP, PRINCE2, Agile, or Scrum preferred.
Work Experience Required: 8+ years
Experienced in managing complex transitions in fast-paced environments with multiple projects simultaneously.
Comfortable working with cross-functional teams across clients, operations, technology, quality, and leadership.
Familiarity with transition methodologies, tools, dashboards, and preferably domain experience in Life Insurance/Financial Services with knowledge of data visualization tools like Power BI or Tableau.