Manager - DSMG - Retail Finance - BL, PL, UCL & LAP - X - Bucket - Tiruchirappalli - Raj Towers - (J1-J3)
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Job Description
Structured overview of role & requirementsAbout This Role
Own and manage collections for the assigned area focusing on achieving targets related to resolution, credit cost, roll rates, and delinquency control.
Ensure NPAs remain within budget, conduct asset verifications and possessions following SARFESI/Section 9 processes, and minimize vendor payouts by initiating revenue-focused initiatives.
Lead and allocate work to field collection executives and agencies ensuring compliance with SLAs, audit requirements, legal guidelines, and maintain customer satisfaction through timely issue resolution.
Minimum Requirements
Qualification: Graduate or Post Graduate in any discipline.
Work Experience Required: Not explicitly mentioned in the JD.
Must have experience handling collections and managing NPAs in retail finance or similar credit portfolios.
Location: Tiruchirappalli (Raj Towers) - implied onsite location requirement.
Ideal Candidate Profile
Experienced in retail finance collections, especially in managing BL, PL, UCL, LAP loan buckets and related delinquency metrics.
Capability to handle legal/statutory processes and coordinate with legal teams for possession and recovery actions.
Proven ability to lead field teams, agencies, and coordinate multi-stakeholder collections efforts with compliance and audit focus.