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Tier-1 brand, metro Pune, mid-level generalist SFDC role increases candidate competition.
Sales operations and SFDC skills transfer across industries, but domain-specific processes increase bias moderately.
Explicit SFDC and 2+ years requirement plus tool and AI experience increases shortlisting strictness.
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Manage daily administration and support cases for Salesforce.com database including Accounts, Contacts, Opportunities, and Territory Assignments.
Serve as internal Help Desk for Salesforce.com user support issues within the Sales organization collaborating with Technical support for resolution.
Ensure and maintain Salesforce data integrity and promote global consistency in sales operations processes within the Shared Service Centre.
Minimum 2+ years experience in Sales Operations, Finance, or relevant quantitative role.
Proficiency in Salesforce.com (SFDC) and related tools such as DnB and SalesNav.
Strong analytical and mathematical skills with ability to handle complex data and problem resolution.
Work Location: Pune, INDIA (Hybrid) with Shift Time: 11:00 AM to 8:00 PM IST.
Experience working in or supporting a Shared Resource Centre environment focused on sales operations.
Strong communication skills in English, both written and spoken, to effectively support sales teams and stakeholders.
Proven ability to leverage AI technologies to enhance decision-making, improve workflows, and drive operational efficiency.