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Tier-1 brand, metro location, generic growth title, and broad skillset increase candidate competition.
Role requires consumer-internet/fintech growth and CLM expertise, limiting transferability across unrelated industries.
Explicit 10+ years, Tier-1 experience preferred, leadership and AI/data mandates create strict screening filters.
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Own growth for the Paytm for Business app focusing on activation, engagement, retention, monetization, and winback across service/product user journeys.
Build and scale customer lifecycle management (CLM) programs and drive data-led growth through analytics, experimentation, personalization, and AI/agentic automation.
Lead and mentor Growth & CLM teams, establish growth metrics, dashboards, and coordinate cross-functional partnership to execute growth strategies.
Minimum 10+ years experience in Growth, Product, CLM, Consumer Internet, or Fintech domains.
Proven experience driving app growth and lifecycle marketing at scale, preferably in Tier-1 product/consumer internet/fintech companies.
Hands-on experience with AI/GenAI/Agentic capabilities applied to growth automation.
Proven leadership experience managing Growth and/or CLM teams.
Experienced in scaling growth and CLM for large-scale consumer or fintech apps with demonstrated impact on user engagement and monetization.
Strong analytical and data-driven decision-making style with ability to lead experimentation and funnel optimization.
Experienced in managing and mentoring cross-functional teams while collaborating with product, engineering, analytics, marketing, and operations stakeholders.