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Tier-1 employer and metro location increase applicants, but niche trade-finance skills and seniority moderate competition.
Trade finance, LC processing and BSA/AML expertise are highly domain-specific, limiting cross-industry transferability.
Explicit 9+ years, mandated trade services experience and regulatory/compliance expectations make shortlisting strict.
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Provide support services for a wide range of Trade Service products ensuring customer satisfaction.
Perform and guide complex tasks such as issuing, advising, amending letters of credit, and processing documentary and direct collections per Trade Services standards.
Lead daily team workflow prioritization, training on new products/procedures, identify product sales opportunities, and collaborate to resolve issues and meet goals.
9+ years of Trade Services support experience, or equivalent through work experience, training, military experience, or education.
Experience performing and managing tasks related to letters of credit and collections in trade finance.
Not explicitly mentioned in the JD: specific mandatory degree or certifications.
Notice period: Not explicitly mentioned in the JD.
Has at least 2 years exposure to BSA/AML, Sanctions and Anti-boycott policies with ability to adhere to related procedures and risk protocols.
Strong interpersonal skills to identify escalation scenarios and make clear, concise risk escalations.
Experience operating independently with sound judgment in a compliance-driven, risk-mitigated environment involving trade finance products and services.