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Tier-1 logistics brand, mid-level generalist operations title, and popular 5-6 year band driving high candidate density.
Role requires freight forwarding, oversize cargo, and domain-specific processes, making cross-industry transfer difficult.
Explicit 5-6 years mandate plus freight forwarding, oversize cargo, and CW1 proficiency increases shortlist strictness.
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Oversee daily operations including cost approvals, vehicle placements, and cargo monitoring to ensure timely project delivery.
Ensure 100% accuracy in CW1 invoicing and E-billing to meet KPIs and maintain operational and customer service excellence.
Manage shipment documentation, billing, compliance with SOPs, and coordinate with internal teams and overseas offices for project success.
5-6 years customer service experience, preferably in freight forwarding and logistics.
Bachelor’s degree required; Master’s in Marketing or BE preferred.
Proficiency with oversize cargo handling, shipping documents, and software like CW1.
Strong communication skills including email and verbal coordination; problem-solving ability emphasized.
Experienced in logistics operations with strong knowledge of over-dimensional cargo and statutory compliance.
Operationally focused manager capable of ensuring accuracy in documentation and billing processes to drive project completion.
Comfortable coordinating across internal teams and external partners including overseas offices and vendors to maintain seamless project flow.