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Job Description
Structured overview of role & requirementsAbout This Role
Design and deliver scalable data-driven solutions to improve platform health, operational efficiency, and business performance across Mastercard Services platforms.
Develop and maintain measurement frameworks, KPIs, dashboards, and analytics to monitor system effectiveness, data quality, and operational workflows.
Partner with cross-functional teams to translate analytics into actionable improvements in system configurations, governance, and business operations.
Minimum Requirements
Experience working with Salesforce or similar enterprise CRM platforms.
Advanced skills in Python and SQL, with experience handling large-scale complex datasets.
Advanced proficiency in Tableau and/or Power BI for developing executive dashboards and operational reporting.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Proven ability to support system governance, access management, licensing optimization, and operational reporting within enterprise environments.
Experience monitoring data integrations and driving root cause analysis of data synchronization or process failures.
Strong background in designing analytics solutions for business operations, customer lifecycle management, and enterprise process transformation initiatives.