Back
Tier-1 fintech, metro role, mid-level generalist title, and agency management drive high candidate competition.
Collections requires domain-specific regulatory, agency, and regional knowledge, reducing cross-industry transferability.
Requires local language, agency network, and collections expertise, so moderate rigidity in screening.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Own collection performance for assigned geography and portfolios, monitoring local portfolio characteristics and executing collection strategies to improve resolution and recovery.
Lead, coach, and manage a team of 2-5 direct reports to meet collection targets and review productivity and performance.
Manage 3-6 collection agencies, ensuring capacity, productivity, compliance, and adherence to RBI guidelines and company policies.
Work Experience Required: Not explicitly mentioned in the JD.
Proficiency in local language of assigned geography.
Strong understanding of collections business including key metrics (resolution rates, flow rates, bounce rates, recoveries).
Knowledge of the code of conduct for collections and local/regional customer profile including risk-prone pin codes.
Experienced in managing collection agencies and driving recovery operations within specified regions/states.
Capable of analyzing MIS and collection metrics to identify gaps and implement corrective actions to optimize outcomes.
Able to coordinate cross-functionally with operations, risk, legal, analytics for effective collection strategy execution.