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Strong Tier-1 brand plus a generalist mid-level operations role attracts many qualified applicants.
Role requires payments and banking operations experience, making industry-specific backgrounds strongly preferred.
Explicit 3–5+ years and mandatory payments/merchant operations experience filters candidates significantly.
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Manage and process diverse account maintenance requests for client and merchant accounts ensuring accuracy and timeliness.
Collaborate with internal teams to resolve issues and ensure updates meet service timeframes and billing readiness deadlines.
Maintain high standards of quality and operational compliance while handling high-volume, deadline-driven account update workflows.
Bachelor’s degree or equivalent experience.
3–5+ years experience in merchant acquiring, payments, banking operations, client support, or financial services.
Experience processing account updates in high-volume operational environments with strong attention to detail.
Work Experience Required: 3–5+ years in relevant fields as above.
Experienced in payment operations, card services, merchant services, or banking operations platforms, especially in deadline-sensitive contexts.
Capable of handling high-volume request queues with accuracy and meeting month-end or billing cycle deadlines.
Skilled in cross-functional collaboration to resolve operational issues and maintain service levels.