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Known employer, metro location, and mid-level role increase applicant competition moderately.
Core M365 and Azure skills transfer across industries, though enterprise compliance focus raises moderate domain bias.
Explicit expert/advanced skill bands and mandatory MS365, Exchange, Teams, Azure competencies make screening strict.
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Provide 3rd line support for all Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive.
Participate in projects and support UK hours shifts to maintain Global Enterprise Collaboration Services.
Design, implement, troubleshoot, and govern enterprise messaging, collaboration, and cloud solutions within Microsoft 365 suite.
Expert-level (L4+) skill in at least one of Exchange Online, Microsoft Teams, or SharePoint and OneDrive Online.
Advanced-level (L3+) capability in a secondary Microsoft 365 collaboration technology.
Experience with Microsoft Cloud technologies including Azure & M365, migration, and operations.
Work Experience Required: Not explicitly mentioned in the JD.
Strong expertise in Microsoft 365 services administration, security, and governance including Exchange Online architecture and Teams platform integration.
Experience with automation tools such as Microsoft Power Platform and PowerShell for operational improvement.
Capability to troubleshoot complex messaging and collaboration issues across Microsoft 365 and manage hybrid Exchange environments.