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Tier-1 biotech brand and Hyderabad metro location raise competition density moderately.
Requires clinical/GxP operations and regulated SaaS experience, limiting cross-industry transferability.
Explicit 15–18+ years, regulatory GxP experience, and leadership requirements make screening stringent.
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Lead and execute end-to-end global Clinical Systems Operations ensuring high availability, compliance, resilience, and operational excellence in support of clinical development activities.
Define and govern enterprise service management frameworks including incident management, release governance, vendor performance, and business continuity planning across the Clinical Systems ecosystem.
Build and lead a global team driving operational strategy alignment with GDO's digital transformation ambitions and strategic partnerships with technology and SaaS providers.
Master's degree with 15+ years experience in clinical systems operations and service management OR Bachelor's degree with 18+ years experience in the same.
At least 5 years of direct people leadership experience managing teams, programs, or enterprise resources.
Experience leading operational excellence and service delivery within regulated clinical development environments, including governance of SaaS vendors and GxP systems.
Work Experience Required: Minimum 15+ years in clinical systems operations; leadership experience explicitly stated.
Experienced in managing complex, multi-platform clinical technology ecosystems including CTMS, EDC, RBQM, and integrations with strong vendor governance skills.
Strategic leader with proven ability to drive operational transformations involving technology modernization, automation, observability, and AI-enabled service management.
Skilled in executing globally compliant and audit-ready GxP clinical systems operations with business continuity and incident management expertise.