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Job Description
Structured overview of role & requirementsAbout This Role
Manage and assist customers using VR equipment in partner hospitals, ensuring smooth operation and user guidance.
Coordinate with technical teams to address device malfunctions or issues promptly.
Maintain daily records of footfall and customer feedback to support service improvement.
Minimum Requirements
Tech-friendly and comfortable using VR equipment; training will be provided.
Prior experience in hospitality, healthcare, or hotel front desk roles preferred.
Basic computer knowledge for record keeping or scheduling.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced in customer-facing roles within hospitality or healthcare sectors, indicating familiarity with service environments.
Able to manage customer interactions calmly and professionally in fast-paced or healthcare settings.
Comfortable coordinating between technical teams and customers, implying operational and communication skills.