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High - mid-level generalist facilities role, broad skills required and known real-estate employer.
Low - facilities, housekeeping, vendor and space management skills transfer easily across industries.
Medium - no explicit years but multiple operational responsibilities and vendor/space management require specific experience.
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Manage and monitor housekeeping operations including staff deployment, quality checks, and issue resolution ensuring adherence to SLAs and KPIs.
Coordinate with multiple teams (Housekeeping, Engineering, Technical) and vendors to maintain facility services and equipment upkeep.
Oversee daily space administration tasks such as space allocation, work orders, and address resident complaints including COVID-19 management and reporting.
Work Experience Required: Not explicitly mentioned in the JD
Mandatory domain experience in facility management with focus on soft services like housekeeping and space administration.
Experience in managing vendor performance and adherence to statutory policies and procedures.
Not explicitly mentioned about educational qualifications or notice period.
Experienced in operational facility management with practical skills in coordinating multi-disciplinary teams and vendor management.
Capable of handling both administrative and on-ground service quality monitoring including COVID-19 related health & safety protocols.
Strong in data reporting and documentation related to service calls, resident communication, and facility management metrics.