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Remote role with known employer and senior AI focus yields moderate applicant competition.
Highly specialized AI solutions and contact-center domain demand limit cross-industry transferability.
Explicit 8+ years, 3+ years AI, hands-on prototyping and regulated-industry requirements increase selectivity.
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Lead end-to-end AI solution design on assigned business pursuits, including technical architecture, data flow, integration, security, and operating model.
Develop and deliver client presentations, cost estimates, prototypes, and business cases to support sales and expansion efforts.
Convert pursuit learnings into reusable assets and feed client insights back into product and platform roadmaps.
Bachelor’s degree in technical, business, management, or analytical field or equivalent experience.
Minimum 8 years progressive experience in solution architecture, technical consulting, or transformation delivery; at least 3 years designing AI or automation solutions in enterprise environments.
Proficient with modern AI technologies including large language models, workflows, and evaluation sufficient to challenge vendors and guide engineers.
Strong knowledge of contact center/customer experience platforms and experience delivering in regulated industries such as healthcare or financial services.
Experienced in leading complex AI solution designs and driving pursuit processes in enterprise or consulting settings with measurable business impact.
Comfortable building and demonstrating working prototypes and integrating diverse technology partners and platforms.
Skilled at translating client needs into reusable architecture assets and influencing product roadmaps, with experience in regulated domains and customer contact centers.