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Tier-1 brand, popular PO title, and metro location increase candidate competition despite niche telephony skills.
Specialized Oracle SBC and UC telephony skills limit cross-industry transferability, raising background sensitivity.
Mandatory Oracle SBC/voice expertise and strict banking governance make shortlisting highly selective.
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Manage and support global Telephony infrastructure including Oracle ECB, SBC, and integrations with 24x7 availability and weekend on-call duties.
Lead global project deliverables including new site commissioning and decommissioning within Video Conferencing & Communication Services.
Ensure strict adherence to internal incident, change, and problem management standards in a high-governance banking environment.
Strong expertise in Oracle SBC and ECB administration with troubleshooting skills on voice protocols.
Proficiency in IP telephony, network and security basics, including configuration using tools like Wireshark and Oracle EOM.
In-depth protocol knowledge: SIP, RTP, TDM, ISDN, UDP, TCP, TLS, SNMP, Radius, LDAP, DHCP, DNS, and HTTPS.
Work Experience Required: Not explicitly mentioned in the JD. Ability to work in shifts and adapt to agile methodologies.
Experienced in operating within high-governance banking or similarly regulated environments with compliance focus.
Detailed understanding of SIP RFC 3261 and related network technologies such as DHCP, DNS, WINS, and Active Directory.
Capable of handling 24x7 global telephony infrastructure support including on-call rotations and incident management.