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Strong employer brand, metro location, common Account Executive title increases qualified applicant density.
Requires CcaaS/contact-center sales experience and Western India network, reducing cross-industry portability.
Explicit 10+ years requirement and mandatory CcaaS/contact-center sales experience creates strict screening filters.
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Drive revenue growth by selling Genesys CcaaS AI-powered contact center solutions in Western India through new customer acquisition and upselling to existing accounts.
Develop and execute sales strategies, manage full sales cycle from prospecting to deal closure, and maintain strong client relationships for retention and expansion.
Collaborate with internal teams to ensure customer success and provide accurate sales forecasts and CRM updates.
Bachelor's degree in Engineering/Technology, Business Administration, Sales, or Marketing.
10+ years of sales experience with proven success selling complex software solutions; experience selling AI-driven CcaaS/contact center solutions highly preferred.
Experience working in the Western India market with knowledge of local business landscape.
Must be legally permitted to work in India.
Proven ability to manage and close complex sales cycles in AI-driven contact center or enterprise software domains.
Strong network and understanding of key verticals (E-commerce, Healthcare, Retail, GCC, Tech) within Western India.
Experienced in account management with a hunter mentality focused on new business and strategic upselling within existing accounts.