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Mid-level generalist role in metro Hyderabad with moderate brand and broad requirements increases applicant competition.
Requires nonprofit/fundraising and managed-services experience, limiting transferability across industries.
Explicit 2–4 year requirement plus preferred fundraising and managed-services experience creates moderately strict shortlisting.
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Deliver Managed Services client work per agreed scope, service catalogs, internal standards, ensuring on-time and quality service-level adherence.
Manage multiple client accounts' deliverables, maintaining clear communication on status, risks, and dependencies to internal and external stakeholders.
Perform donation processing, batch reconciliation, advanced reporting, and data quality/compliance tasks to support fundraising operations.
2–4 years of experience as Program Specialist/Manager, Service Delivery Consultant, or similar analyst role in related domain.
Excellent client-facing skills with high proficiency in written and spoken English.
Strong attention to detail and time-management skills; ability to manage multiple priorities in delivery-driven environment.
Work experience related to CRM/fundraising platforms or nonprofit/social-impact domain: Preferred but not strictly mandatory. Notice period: Not explicitly mentioned in the JD.
Experienced in service delivery or managed services consulting with focus on multiple account management and client communication.
Demonstrates operational rigor in data entry, batch processing, reconciliation, and compliance with documented processes.
Comfortable working in non-profit or mission-driven technology environment, preferably familiar with CRM/fundraising tools and leveraging automation and reporting (e.g., Excel, Power BI).