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Tier-1 brand and Mumbai metro increase competition, but seniority and specialized AI-operations focus moderates applicant density.
Role requires deep regulated-operations and enterprise AI experience, limiting cross-industry transferability.
Strict 15+ years and specific AI-in-operations leadership in regulated environment make filters highly selective.
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Lead design and deployment of reusable AI capabilities across global Operations to reduce duplication and accelerate AI adoption.
Define and manage strategy, roadmap, and operational impact of horizontal AI solutions such as knowledge assistants, workflow copilots, and decision support services.
Partner cross-functionally with Product, Technology, Data, and Control teams to ensure scalable, secure, compliant, and operationally-ready AI solutions with senior stakeholder alignment.
15+ years experience in operations or related function; 8-10 years managing large, matrixed teams.
Proven track record delivering horizontal/shared AI or automation capability programmes across complex cross-functional environments.
Deep knowledge of operational process design and practical AI/automation application in service delivery at scale.
Work Experience Required: 15+ years (operations leadership with AI/automation focus). Other hard filters such as degree, location, or notice period: Not explicitly mentioned in the JD.
Experienced leader who has delivered technology-enabled transformations in large regulated financial operations with compliance-sensitive, high-volume environments.
Proven success in scaling reusable AI/automation capabilities that produce measurable operational improvements across multiple functions, not just pilots.
Strong operational and technical understanding combining process-first mindset with pragmatic AI application and ability to navigate governance in regulated environments.