





Strong employer brand, metro role, and broad senior generalist requirements increase competition.
Program management skills are transferable, but AEM and digital delivery experience increase domain specificity.
Explicit 12–15 years requirement and senior governance expectations make shortlisting highly selective.
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Develop and implement total quality management strategies across programs to ensure consistent and improved outcomes.
Lead cross-functional teams to establish practical tools, systems, and standards for quality and continuous improvement in program delivery.
Coordinate with internal departments and stakeholders to resolve escalated operational issues and support program governance and reporting.
12 to 15 years of experience in program management, engagement management, or quality-focused delivery management.
Strong experience in quality management strategies, program governance, process improvement, and stakeholder coordination.
Exposure to AEM and digital program environments preferred.
Location: Pune; Job Type: Full Time Employment.
Experienced in leading cross-functional teams to build systems and processes that enhance delivery quality and operational excellence.
Proven ability to manage escalated issues through effective coordination across business and operational teams in fast-paced environments.
Demonstrates strong governance, communication, and stakeholder management skills within quality-focused program delivery.