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Strong Tier-1 brand, metro location, and generalist senior operations role increase candidate competition.
High because mandatory banking operations experience and Series licenses limit cross-industry transferability.
High due to explicit 10+ years requirement and mandatory Series licensing plus banking operations leadership.
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Manage a team to deliver operations support services aligned with Citi's operations infrastructure and processes.
Design, oversee, and evaluate strategies to improve process efficiency, customer experience, and reduce institutional losses.
Ensure compliance with policies to maintain quality standards, minimize fraud and regulatory risks, and manage risk in business decisions.
10+ years of relevant experience in operations management within finance or banking.
Bachelor’s degree or equivalent experience; Master’s degree preferred.
Mandatory licenses: Series 7, Series 9, Series 10, Series 24, Series 63.
Experience in a management position related to operations function.
Senior operations leader with proven ability to manage complex operational strategies and large teams.
Experience collaborating with senior leadership to communicate and implement process improvements.
Strong risk assessment skills focused on regulatory compliance, fraud prevention, and operational quality controls.