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Strong employer brand, mid-level generalist product title, and metro location increase applicant competition.
Role requires enterprise EUS/product and Microsoft 365 experience, moderately limiting cross-industry transferability.
Explicit 2–5 years requirement plus domain-specific EUS and Microsoft 365 product experience.
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Define and maintain the EU experience product vision, roadmap, and prioritized backlog aligned with business goals.
Own and improve key employee technology journeys such as onboarding, device provisioning, collaboration, support, and offboarding.
Coordinate cross-functional delivery, manage product lifecycle, and track product performance including adoption, service reliability, and cost optimization.
Bachelor's degree in Technology, Engineering, Computer Science, Business, Design or related discipline.
2-5 years of experience in enterprise IT, digital workplace, EUS, product management, service management, or employee experience.
Experience with product strategy, roadmap planning, backlog prioritization, agile delivery, release management, and value realization.
Knowledge of endpoint devices and management, Microsoft 365, collaboration platforms, virtual workspace, self-service and enterprise support.
Experienced in managing complex, cross-functional technology products focused on employee experience within enterprise environments.
Skilled in translating user and business requirements into actionable product plans and driving adoption and continuous improvement.
Competent in compliance and governance processes, working with security controls, vendors, and multiple business stakeholders.