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Common mid-level program manager role in Noida with 3+ years and CRM focus increases competition.
CRM implementation and client-facing consulting experience make cross-industry fit moderately sensitive.
Explicit 3+ years and CRM delivery requirement with client-facing expectations creates moderate filtering.
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Own end-to-end delivery of 3-5 concurrent client programs involving Salesforce, Zoho, HubSpot, and Dynamics 365 implementations.
Serve as primary client contact managing scope, timelines, budgets, and stakeholder expectations from kickoff to go-live.
Lead program governance including status updates, steering committees, RAID logs, and executive reporting across distributed cross-functional teams.
3+ years of program or project management experience delivering software or CRM implementations.
Experience managing multiple concurrent client-facing projects end-to-end.
Proficiency with delivery tools such as Jira, Asana, or equivalents and strong documentation skills.
Must be willing to work from Noida office with flexibility for global client calls.
Experienced managing complex CRM software implementations across multiple clients and time zones.
Strong command over delivery fundamentals: scope, schedule, risk, budget, and stakeholder management.
Demonstrated ability to lead distributed teams and maintain client confidence through effective communication and proactive issue resolution.