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Mid-level generalist systems role with broad appeal but niche MFT skills reduce applicant density.
Core sysadmin and scripting skills transfer across industries, though MFT specialization moderately limits fit.
Explicit years plus mandatory MFT, protocols, OS, and scripting skills make filters strict.
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Deliver technical support and troubleshooting for Managed File Transfer (MFT) systems across global sites to maintain steady-state operations.
Develop and execute custom scripts (Java, Python, Automated Markup Language) to automate system tasks and reduce manual interventions.
Coordinate with internal and external teams for onboarding, issue root cause analysis, and ensure compliance with SLAs and operational standards.
Minimum 2 years experience in Application Support with hands-on scripting expertise.
Strong knowledge of file transfer protocols (SSH, SFTP, FTPS, HTTPS, AS2) and Managed File Transfer tools on Windows and Linux OS.
Bachelor's degree or equivalent in Information Technology, Computer Science, or related field.
Experience with enterprise problem management tools such as ServiceNow, Jira, or HP Service Manager.
Practitioner experienced in MFT systems support and automation scripting to improve operational reliability.
Skilled collaborator able to coordinate across multiple IT departments and external partners in large enterprise environments.
Experienced in end-to-end problem management including root cause analysis and compliance with SLAs and quality standards.