Back
Generalist support title, metro Bangalore location, and broad toolset requirements drive high competition.
Core production-support and DevOps skills transfer across industries, though marketing-platform experience slightly raises domain specificity.
Explicit 7-10 years requirement plus many mandatory operational tools and scripting skills increases shortlisting strictness.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Own and monitor production processes including troubleshooting, incident management, and escalation of anomalies.
Validate data extracts and reporting against business requirements; act as liaison between clients and Operations Support team.
Drive production readiness, operational improvements, and oversee transition and resource management including team mentoring.
Bachelor's Degree in Science or Engineering.
7-10 years of production support experience.
Proficiency in SQL, UNIX/Linux/Windows environments, job scheduling tools like Control-M, and scripting (Unix/PERL).
Professional English communication skills and willingness to work in shifts across APAC, EMEA, NA regions.
Experienced in handling multi-account and multi-domain operational activities with strong troubleshooting skills for web and database applications.
Skilled at technical communication and client interaction to manage production incidents and audits.
Familiar with ITIL best practices, automation opportunities, and mentoring teams in a fast-paced environment requiring adaptability.