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Niche Nokia FlowOne/UIV skills plus moderate employer brand make applicant competition moderate.
Highly telecom-specific OSS/BSS and Nokia platform expertise limits cross-industry transferability.
Role mandates specific Nokia FlowOne/UIV, Diameter, OSS/BSS and ITIL experience, enforcing strict candidate filters.
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Serve as the highest technical escalation point (L3) for Nokia FlowOne platform incidents and integrations.
Own root cause analysis and resolution of critical P1/P2 production issues affecting IMSI provisioning and service activation.
Build and maintain operational documentation and participate in 24x7 on-call support for proactive and reactive system health monitoring.
Hands-on experience with Nokia FlowOne platform components (Design Hub, OrderHub, etc.) and Nokia Unified Inventory (UIV).
Strong knowledge of telecom provisioning, IMSI/SIM lifecycle, and Diameter protocol (S6a, Gx, Gy/Ro, Cx/Sh).
Experience troubleshooting OSS/BSS integrations including HSS/HLR, PCRF, OCS, and billing platforms like Matrixx or Aria.
SQL and log analysis skills with tools like Elasticsearch, Kibana, or Grafana; experience with ITIL incident and change management processes.
Experienced in complex telecom OSS/BSS integration troubleshooting and incident management at L3 escalation level.
Comfortable coordinating with vendors and cross-functional teams for incident resolution and platform improvements.
Skilled in analyzing telecom protocols and system workflows with a strong focus on root cause analysis and operational documentation.