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Niche Dynamics 365 and manufacturing focus reduces competition despite a broadly titled senior BA role.
Manufacturing domain and Dynamics 365 specialization limit cross-industry transferability.
Explicit 8+ years requirement plus domain and Dynamics 365 expertise creates stringent screening.
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Own end-to-end requirement gathering, documentation, and translation into functional specifications for manufacturing and CRM solutions using Microsoft Dynamics 365.
Collaborate with cross-functional teams including Product Owners, Architects, and Developers to ensure alignment and successful delivery of solutions.
Lead Agile ceremonies related to business analysis, facilitate UAT, and drive process optimization through impact analysis and stakeholder engagement.
Minimum 8+ years of business analysis experience, preferably in the manufacturing domain.
Expertise in Microsoft Dynamics 365 CRM, particularly Customer Service and Field Service modules.
Proficient with BA tools such as JIRA, ServiceNow, Azure DevOps, and Visio.
Work Experience Required: 8+ years in Business Analysis with manufacturing domain focus.
Extensive experience in manufacturing operations, supply chain, and service management with deep process understanding.
Strong skills in stakeholder management and translating complex business needs into detailed functional requirements.
Comfortable operating in Agile/Scrum environments and collaborating closely with technical teams for solution delivery.