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Large Tier‑1 logistics brand, mid‑level generalist operations role, and broad skill requirements increase competition.
Role requires last‑mile logistics expertise making it moderately industry‑specific but operational skills remain transferable.
Explicit 3–7 years logistics experience and domain skills required, but no rigid certifications mandated.
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Lead end-to-end operations of one or more Pickup & Delivery Units (PUDs), ensuring safe, timely, cost-effective first-mile pickup and last-mile delivery.
Accountable for operational performance metrics including workforce productivity, fleet readiness, customer satisfaction, and service quality across assigned locations.
Drive operational discipline, revenue assurance, compliance, continuous improvement, and lead frontline teams coordinating with cross-functional stakeholders and transport partners.
Graduate degree in any discipline mandatory; logistics or operations management qualifications are advantageous.
3 to 7 years of experience in courier, express logistics, transportation, or supply chain operations with operational unit management.
Experience managing pickup and delivery operations, including workforce leadership and fleet coordination in a high-volume environment.
Work Experience Required: 3-7 years in relevant logistics or operations roles. Notice period: Not explicitly mentioned in the JD.
Experienced in leading frontline teams and managing cross-functional stakeholders in logistics operational setups with PUD or similar units.
Strong operational focus on first-mile and last-mile delivery management, service quality, revenue assurance, route optimisation, and compliance.
Proficient in using operational performance data and metrics to drive continuous improvements and service excellence in a fast-paced logistics environment.