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Tier-1 bank, generalist operations title, and metro Gurgaon raise candidate competition density.
Requires banking operations experience and regulatory Series licenses, so cross-industry transferability is low.
Explicit 10+ years requirement and multiple mandatory Series licenses make screening highly strict.
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Manage a team to ensure seamless delivery of operations support aligned with Citi's infrastructure and processes.
Design and oversee strategies to improve process efficiency, customer experience, and reduce institutional losses.
Lead risk assessment, compliance adherence, and report progress to senior leadership while partnering with various stakeholders for continuous improvement.
10+ years of relevant experience in operations management within finance or banking.
Bachelor’s degree or equivalent experience; Master’s degree preferred.
Mandatory licensing: Series 7, Series 9, Series 10, Series 24, Series 63.
Experience in a management position related to Operations function.
Experienced senior operations leader capable of driving strategic improvements and managing risk in a complex financial environment.
Skilled in cross-functional stakeholder engagement and communicating effectively with senior leadership.
Proven ability to design and implement operational strategies that align with regulatory compliance and enhance customer experience.