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Mid-level HR operations role in metro with common title, 3–5 years, and multinational employer.
HR operations skills transfer across industries, though Workday and pharma experience modestly increase domain specificity.
Explicit 3–5 years requirement plus mandatory Workday/ServiceNow HRIS experience increases screening rigidity.
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Execute routine HR transactions across employee lifecycle including onboarding, offboarding, promotions, transfers, and benefits setup.
Maintain accurate employee records and data in Workday HCM and respond to employee/manager HR inquiries via HR ticketing tools like ServiceNow; escalate as needed.
Support compliance audits, update SOPs, collaborate with HR Centers of Excellence, manage confidential information, and contribute to operational HR projects.
Bachelor’s degree in Human Resources, Business Administration, or related field.
3–5 years of strong HR operations/Shared Services experience, preferably in a multinational environment.
Hands-on experience with Workday HCM and HR ticketing tools such as ServiceNow and Workday Help.
Work Experience Required: 3–5 years
Operationally focused HR professional experienced in handling employee lifecycle transactions and HR service delivery in complex or multinational settings.
Detail-oriented and organized individual with proven ability to manage multitasking in an HR Shared Services environment.
Comfortable working with HRIS systems (Workday) and HR ticketing platforms, ensuring data accuracy and compliance in a structured HR framework.