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Strong PwC brand, metro Bangalore location, and mid-level strategy role drive high candidate competition.
Consulting focus and MBA preference limit cross-industry transferability somewhat, but skills remain moderately transferable.
Mandatory premier B‑school MBA and explicit 2-5 years requirement make screening highly selective.
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Collaborate with senior client stakeholders to co-design and deliver tailored business strategy and operational interventions that drive sustainable change.
Facilitate stakeholder alignment and decision-making using human-centered systems thinking, collaborative methodologies, and design thinking to solve complex challenges.
Support multidisciplinary teams in delivering measurable business outcomes, navigating regulatory risks, and optimizing deals and costs aligned with business strategy.
MBA / PGDM from a premier B-School with specialization in Sales, Marketing, Strategy, or Analytics.
2-5 years of professional work experience in consulting or relevant business strategy roles.
Proficiency in oral and written English.
Travel availability up to 40%.
Experience in Contact Center domain including strategy, operations, KPIs (AHT, FCR, NPS, CSAT, SLA), workforce and quality management, and omnichannel strategies.
Strong background or interest in AI-led transformation covering GenAI, Agentic AI, LLMs, Conversational AI, and automation technologies.
Consulting experience involving structured problem solving, stakeholder management, workshop facilitation, business case development, change management, and delivery leadership.