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Tier-1 brand, generalist consultant title, mid-level experience, and metro location increase candidate competition.
Requires public-sector and government process experience, causing high industry-specificity and low transferability.
Explicit 3–6 years, public-sector domain experience, and BPMN/UML requirements make filters stringent.
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Serve as the primary onsite interface for assigned use cases, engaging with multiple DJB departments and field offices to gather process details and data.
Conduct structured discovery workshops to capture current processes, pain points, and desired outcomes, then document AS-IS processes and define functional KPIs and success metrics.
Develop validated problem statements and preliminary solution concepts, follow up persistently for inputs, and prepare functional inputs for RFQ drafts integrating responsible-AI and data privacy considerations.
3-6 years of work experience required.
Graduate or postgraduate degree in a relevant discipline.
Experience in public-sector or utility domain with business-analysis or government-process-re-engineering background.
Working knowledge of BPMN/UML and familiarity with AI, RPA, or automation use cases.
Experienced in cross-department stakeholder engagement and navigating complex multi-department environments.
Skilled in requirements elicitation, process documentation, and managing client interactions including fieldwork.
Comfortable working on technology-enabled government projects incorporating responsible AI and data privacy mandates.