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Strong brand, common operations title, and mid-level experience increase applicant competition.
Logistics operations skills are moderately transferable across supply-chain, warehousing, and distribution roles.
Explicit 2–4 years plus sector-specific outbound operations experience enforces moderate hiring filters.
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Lead and manage outbound operations shift ensuring timely processing, sorting, loading, and dispatch of shipments according to service commitments and cut-off times.
Supervise and coach operational staff including Ops Staff, Senior Ops Staff, TSRs, ensuring manpower deployment, productivity, safety, and compliance with SOPs.
Monitor operational metrics and coordinate across teams to maintain dispatch accuracy, operational governance, shift handovers, and escalate issues promptly.
Graduate in any discipline OR 10+2 with a 3-year diploma from a recognized institution.
2–4 years relevant experience in courier, express logistics, warehousing, distribution, or supply chain operations with frontline team leadership and shift coordination.
Experience with outbound operations including shipment processing, dispatch planning, loading, routing, and service centre operations.
Notice period: Not explicitly mentioned in the JD.
Experienced in managing frontline outbound logistics shift operations in courier or express logistics environments, with focus on timely dispatch and operational discipline.
Skilled in workforce planning, coaching, operational reporting, and compliance to procedures and safety standards.
Able to coordinate cross-functional teams and escalate operational issues to maintain service quality and network connectivity.