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Tier-1 bank, metro location, and a common associate operations role attract many applicants.
Requires banking fraud, Visa rules and regulatory knowledge, limiting transferability across industries.
No explicit years but regulatory and VISA rules plus domain knowledge create moderate hiring filters.
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Investigate and resolve Visa Debit Card fraud claims in compliance with Regulation E and VISA rules.
Use multiple online systems to research, document, and process customer claim transactions with accuracy and attention to detail.
Communicate claim results to customers and escalate discrepancies appropriately.
Work Experience Required: Not explicitly mentioned in the JD
Strong verbal and written communication skills.
Ability to apply regulatory and VISA rules to claim decisions.
Excellent data entry, analytical, problem-solving, and customer service skills.
Proven ability to handle complex information from multiple sources and apply regulatory guidelines.
Experienced in fast-paced, quality-oriented environments, capable of multitasking effectively.
Demonstrates strong decision-making skills and can maintain accuracy under workload pressure.