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Tier-1 brand and metro location raise competition, though senior SRE leadership narrows candidate pool.
SRE leadership skills are transferable across industries, but payments-specific compliance increases domain sensitivity.
Role demands specific technical stack, ITSM experience, and senior leadership, so screening will be rigorous.
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Lead and build the Site Reliability Engineering (SRE) operational presence in Pune, owning incident management locally.
Own and drive global SRE initiatives focusing on automation, observability, monitoring, and operational resilience.
Define, measure, and report key operational KPIs and ITSM metrics; mentor engineers to develop SRE mindset and capabilities.
Strong hands-on technical experience with Windows, Linux, Storage, VMware technologies.
Experience administering container runtime platforms such as Pivotal Cloud Foundry or Kubernetes.
Experience managing operations or SRE teams, and working with ITSM practices.
Work Experience Required: Not explicitly mentioned in the JD.
Experience operating in critical operational environments with a focus on infrastructure resiliency and automation to reduce operational toil.
Ability to challenge status quo and drive continual improvements in operational processes and resiliency.
Strong communication skills suitable for presenting to executive audiences and mentoring engineers on SRE practices.