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Tier-1 brand, metro Pune, and mid-level SRE/support role drive high competition.
SRE and application support skills transfer across industries, but financial domain knowledge moderately increases fit sensitivity.
Explicit 5–8 years plus mandatory middleware, cloud, monitoring, and SRE skills make shortlisting strict (high).
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Deliver and manage technical support for critical business applications ensuring system stability and performance in a global financial services environment.
Act as liaison between end users, technology teams, and vendors to diagnose complex issues, escalate and implement long-term fixes.
Participate in full application release lifecycle and support improvement initiatives including disaster recovery testing and documentation maintenance.
5-8 years of experience in application support or a related technical discipline.
Experience with middleware platforms (WebLogic, WebSphere) or containerized environments (OpenShift, ECS).
Knowledge of AI/ML concepts including machine learning models and NLP is required.
Bachelor's degree or equivalent practical experience.
Experienced in Site Reliability Engineering (SRE) principles with focus on system reliability, availability, and stability.
Skilled in cloud platforms such as AWS, Azure, or Google Cloud and monitoring tools like Splunk, Grafana, Datadog for issue detection and resolution.
Proficient in scripting (Python or similar) to automate diagnostics and improve tooling in a support environment.