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PwC brand, metro locations, and a visible mid-senior SRE/devops role with broad skillsets increase competition.
Core SRE and observability skills transfer across industries, but managed-services and ServiceNow consulting bias increases domain specificity.
Explicit 6-9 years plus mandatory SRE, observability, Python, IaC, and ServiceNow requirements enforce strict filtering.
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Manage and optimize managed services processes to improve client operations and efficiency.
Lead transition and execution of service delivery teams aligned with client objectives.
Develop and implement automation frameworks and use project management to streamline operations and reduce costs.
6-9 years of relevant experience.
Strong expertise in Observability Platforms (Datadog, Splunk, Grafana/Prometheus/OpenTelemetry, or Dynatrace).
Knowledge of Site Reliability Engineering concepts (SLO/SLI frameworks, error budgets, MTTR improvement).
Bachelor's degree required; proficiency in English (oral and written).
Experienced in designing and developing automation frameworks with a focus on business process automation.
Skilled in managing operational performance and driving continuous process improvement.
Capable of handling complex problems analytically and delivering effective project management solutions in managed services environment.