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Specialized security manager role reduces applicant density despite metro location.
Role needs deep security operations and problem-management expertise, limiting cross-industry transferability.
Role requires specific security problem-management skills, leadership, and frameworks, implying moderate filtering.
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Lead identification, analysis, and management of root causes for information security incidents to prevent recurrence and enhance security posture.
Drive problem management process including root cause analysis, known error documentation, and implementation of permanent corrective actions aligned with ITIL best practices.
Establish and chair cross-functional Security Problem Review Board and report on KPIs/KRIs to senior leadership to ensure accountability and prioritization of high-risk security issues.
Work Experience Required: Not explicitly mentioned in the JD
Proficiency in problem analysis, root cause investigation, data correlation, and information synthesis in IT security management.
Knowledge of ITIL best practices and integration within Security Operations, Engineering, and Enterprise IT.
Availability for onsite interviews and possible onsite appearances at Wolters Kluwer office during recruitment process.
Experienced in leading complex security problem management with ability to coordinate cross-functional teams and drive accountability across business units and technology providers.
Strong analytical skills with focus on long-term risk reduction and sustainable remediation across multiple platforms and technologies.
Capable of influencing security strategy through translation of problem management findings into actionable improvements aligned with enterprise risk management and compliance frameworks (e.g., NIST, ISO).